Integrate with thousands of trading partners
Join the fastest-growing EDI-as-API network. Zenbridge lets you connect with trading partners across the globe within days.
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- Retailers
- Distributors
- Manufacturers
- Carriers
- 3PLs
- Healthcare
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Trading Partner FAQs
Answers about the Zenbridge Trading Partner Directory, connectivity, compliance, and scaling your partner network.
What is the Zenbridge Trading Partner Directory?
It is a pre-configured library of thousands of global retailers, suppliers, carriers, and 3PLs (e.g., Walmart, Amazon, Target). Because we have already mapped their specific EDI specifications, compliance rules, and connection protocols into our API platform, you can bypass manual setup and connect to them almost instantly.What if a trading partner I need to connect with is not listed in your directory?
We can onboard any missing trading partner for you, completely free of charge. Simply upload your partner's EDI guidelines or implementation manual through your Zenbridge dashboard, and our engineering team will build, test, and add the configuration to your account within 48 to 72 hours.Can I connect to multiple trading partners using a single API integration?
Yes. Zenbridge standardizes all EDI formats (like X12, EDIFACT, or EANCOM) into a unified, clean JSON format. You write code once to integrate your internal system with our API, and you can reuse that single integration to seamlessly trade with thousands of different partners regardless of their unique specifications.How does Zenbridge handle different connection protocols like AS2, SFTP, or VAN?
Zenbridge handles 100% of the communication infrastructure. Whether your partner requires AS2 encryption, an SFTP drop-box, an API, or a traditional Value Added Network (VAN) connection, our platform manages the protocols and credentials on our side, serving the data back to you purely via webhooks and REST APIs.Do we need our own AS2 certificates, DUNS numbers, or GS1 identifiers?
You will still need your own identifying numbers (like a DUNS or GLN) so partners recognize your company. However, for protocols requiring security keys, you can choose to use Zenbridge's shared, enterprise-grade AS2 certificates or securely upload your own proprietary certificates directly into the platform.Does Zenbridge support both inbound and outbound EDI testing?
Yes. Every partner configuration in our directory features an isolated Sandbox and Production environment. You can simulate inbound webhooks (e.g., receiving a test Purchase Order) and test outbound API calls (e.g., sending an Invoice) against validation filters before switching to your live connection.How does Zenbridge guarantee compliance with strict retailer guidelines?
Our directory profiles include built-in, automated compliance engines tuned to each specific retailer's guide. If you send an outbound payload missing a mandatory segment required by a partner like Target or Home Depot, our API immediately rejects the request with a descriptive error message, preventing costly compliance chargebacks before the data ever leaves.How are Functional Acknowledgments (like 997 or CONTRL) handled?
Zenbridge fully automates acknowledgment tracking. When a partner sends a 997 or TA1 receipt, our platform parses it and updates the status of your original transaction automatically. Conversely, when you receive an inbound document, Zenbridge instantly generates and transmits the required 997 acknowledgment back to your partner behind the scenes.Is there an annual commitment or contract lock-in?
No. There is absolutely no annual commitment, you can cancel anytime, and you only pay when you go live. We offer transparent, predictable, and fully-managed monthly tiers starting at $450/month for up to 3 partners and 1,000 transactions.What happens if I exceed my plan's trading partner or transaction quota?
There are zero hidden fees. If you go over your plan limits, simple flat overage rates apply: $6/month for every extra 100 transactions and $15/month for every extra trading partner.Can I upgrade or downgrade my tier as my business needs shift?
Yes. You can switch plans at any time. If your current plan's total (base price + overages) ever exceeds the price of the next-largest tier, Zenbridge will automatically move you to the next plan so you are always paying the absolute lowest amount possible. We process all plan updates within 12 working hours.