How Zenbridge Made EDI Migration Effortless for an Innovative Lighting Solutions Company

Onboarded thirty trading partners without disruption or delays.

Introduction

A leading provider of innovative lighting solutions, operating at the intersection of technology, design, and wellness, found itself needing to make a major systems shift. With dozens of retail partners and a high volume of daily transactions, they needed to migrate to a new EDI platform without causing any disruption to business operations. On top of that, their ERP system - NetSuite, had to stay tightly integrated throughout the transition.

That’s when they turned to Zenbridge

Challenges

Switching EDI providers isn’t something you do every day—especially not when it involves 30 trading partners and thousands of transactions. The company needed:

A fast and smooth migration process
Full integration with NetSuite
Zero downtime during the switch
A solution that could handle high transaction volumes with ease

And they needed to do it all within a strict timeline.

Zenbridge’s Approach

Zenbridge took a streamlined, no-nonsense approach to the migration. Within just a month, all 30 partners were up and running on the new EDI platform. Here's what made the transition so smooth:

Fast Onboarding: All partners were transitioned within 30 days.
NetSuite Integration: Pre-built connectors ensured ERP workflows continued without disruption.
Reliable Performance: The new system handled high transaction volumes with ease and accuracy.
Automation: Manual work was drastically reduced through automated data exchange.
Zero Downtime: The business kept running without delays throughout the migration.
Dedicated Support: A single point of contact offered real-time support—no ticketing delays.
Proactive Monitoring: Automated reports helped detect and resolve issues early, reducing risk of chargebacks.

The Outcome

100% successful onboarding of all trading partners.
Their NetSuite ERP integration worked perfectly, keeping order-to-cash processes intact.
They now have an EDI system that can easily grow with them in the future.
And most importantly, they gained a trusted partner in Zenbridge that they can count on.

Conclusion

This successful migration shows that switching EDI platforms doesn’t have to be disruptive or stressful. With the right partner—like Zenbridge—it can be fast, smooth, and cost-effective. The company now has a future-ready system and a reliable partner to support their continued growth.

Integrations and Partnership at its finest

Professionalism
Customer support follow-up to help us with implementation.
Easy to use dashboard.
Full integration capabilities to NetSuite.
Customization capabilities based on our needs and our customer requirements.

Together we built a customized solution that is proving reliable and flexible for all of our EDI needs.