Exclusive delivery manager, end-to-end trading partner management, unlimited training hours & 24X 7 support on Chat, Email & Phone.
“Do whatever it takes” is our principle when it comes to EDI support. Zenbridge’s team ensures that you receive exceptional service and support. We are here for you.
To register a support ticket, contact our 24/7 support team via chat, email, or phone. Choose the most convenient channel, and we'll respond promptly.
To register a support ticket, contact our 24/7 support team via chat, email, or phone. Choose the most convenient channel, and we'll respond promptly.
Got any questions or feedback on things other than support & sales? Reach out to use by filling out this form. We should get back to you ASAP.
No matter which pricing plan you belong to, Zenbridge offers exclusive Delivery manager
Ensuring you avoid dealing with multiple representatives, Our delivery manager serves as your single point of contact, providing consistent communication and tailored solutions.
Zenbridge’s delivery managers provide guidance to you and your team on our product, suggest solutions to your EDI problems.
Our Delivery managers along with their support team monitor your EDI transactions and alert you and your trading partners in case of issues with resolutions..
The complete handling of all interactions and processes between a business and its trading partners.
Zenbridge takes care of initiating the project, establishing connectivity with your trading partner & handles all subsequent communications.
Zenbridge engages with your trading partners to collect EDI specifications and all other requirements on the project.
Zenbridge produces test cases and engages with your trading partner to perform end to end testing across several use cases ensuring a stable environment for the go-live.
We ensure a smooth production move and monitor your project after the production move. We communicate any issues or non-compliant EDI transactions to your trading partner.
Our developers give you a crash course on the fundamentals of EDI and the integrtion process.
Our developers provide your team with a walkthrough of the Zenbridge platform & API. This is not limited to a single session. Zenbridge provides unlimited training & developer support. Our mission is to ensure you go live.
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